Support

Set up, print, keep printing

Manuals, guides and answers for your Ginger printer, from the day it arrives.

Resources

01 — Start here

User manual, assembly guides and essential files.

Every step from receiving the printer to your first part.

Step-by-step guides, troubleshooting and Ginger Slicer documentation.

02 — First print

01
Unpack and assemble
Follow the assembly guide and videos. Plan about 3 × 3 m of space.
02
Connect power
220 VAC, two 2 kW circuits: printer and heated bed.
03
Install Ginger Slicer
Load the profile for your nozzle and material.
04
Dry and load pellets
The dryer and automatic feeding keep material flowing.
05
First print
Start from a test file, then your own part.